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Vestval

Vestval AI

AI Agents

Purpose-built AI agents that operate on your systems — governed, observable and grounded in your knowledge.

Overview

Vestval AI Agents are goal-scoped agents with defined tools, guardrails and human-approval gates. They do work — triage, extract, draft, propose — within governance, and they are auditable end to end.

They pair naturally with Vestval Flow when the agent needs to sit inside a broader business workflow.

What this covers

Scoped goals

Each agent has an explicit goal, inputs and success criteria.

Tool bindings

Agents access only the systems their policy permits.

Grounding

Knowledge and retrieval keep agents inside the truth.

Guardrails

Topic scope, refusal and approval gates configurable.

Human-in-the-loop

High-stakes actions can require human approval.

Auditability

Prompts, retrievals, tool calls and outputs are logged.

How it works

  1. 1

    Agent is defined with goal, tools and guardrails.

  2. 2

    Runs are triggered by users, events or workflows.

  3. 3

    Actions proceed within policy; approvals apply where required.

  4. 4

    Traces support audit and continuous improvement.

Use cases

Operations

Triaging inbound tickets with consistent quality.

Faster triage with defensible decisions and clean hand-offs.

FAQ

Frequently asked

  • The assistant is user-initiated; agents are goal-scoped and often run headless inside workflows.